Tenancy Mediation & Dispute Resolution | Services | Tenancy Mediation & Dispute Resolution

Services

Provided is a list of services we provide for tenants and landlords

Lease Breaking

We provide professional assistance in the correct and peaceful methods to break a lease.

Bond Claims

We provide clients with assistance in making and dealing with bond claims.

Discrimination

Advice and help for dealing with discrimination during a tenancy agreement

Structural Damage

Structural damage can be tricky between tenants and landlords. Contact us for assistance on the matter.

Provided Below

More services where disputes may arise

Tenancy Mediation provide services to both tenants and landlords whether it’s a rental unit or house, rooming house, caravan park residents and retirement village residents with a rental agreement. We have experience and knowledge assisting with

Beginning and Ending Leases

Transferring and making claims against the bond

Rent increases arrears and receipts

Condition reports

Vcat preparation and assistance

changing leases in a violent situation

Common FAQs

Q: Can a tenants rent be subsided from the bond if rent is in arrears?
A: A landlord cannot touch the bond without the tenants consent or an order from VCAT

Q: If a tenant opts to renew the lease can a landlord say no?
A: If a Tenant has been granted an option to renew the Lease a landlord must do so if they exercise this option. However, the renew option has to be accepted within the correct time period.

Q: Goods were left by the tenant upon vacating the premises. Can they be sold by the landlord?
A: The landlord must notify the tenant of the goods that were left behind and the consequences if they are not retrieved. The landlord must also give the tenant adequate time to respond and retrieve the goods. Should the tenant not respond or pick up the goods the landlord may sell them by public auction and keep the funds.